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📢 Announcements 03 Sep 2026, 7:01am

Wholesale Portal Now Runs Your Whole Phone System

Wholesale Portal Now Runs Your Whole Phone System

Self-service extensions, ring groups, call queues, internal IVR, and webhooks are now live in the Wholesale Portal - plus AI Call Assistant gained scheduling, call transcripts, and outbound calling.

The Wholesale Portal has grown well past routing and billing — it now genuinely runs a customer's entire phone system, self-service, without needing 6X staff involved for day-to-day changes.

What "whole phone system" actually means now

  • Extensions & staff lines — provision real multi-extension setups under one wholesale login, not just a single bare test credential
  • Ring groups & call queues — route inbound calls to a group of staff, with a real queue for call centers
  • IVR menus — build your own "press 1 for sales" style menu with drag-and-drop, including text-to-speech prompts
  • Per-extension settings — voicemail, call forwarding, follow-me, and do-not-disturb, configurable per line without a support ticket
  • DID routing — point an inbound number at an extension, a ring group, an IVR, or an AI call assistant, your choice per number
  • HR tools — attendance clock-in/out, leave requests, and daily reports for your own team

All of it lives under the one wholesale login you already have — there's no separate system to learn or additional account to manage. If you set this up a while ago and only used it for basic trunk termination, it's worth a fresh look at what's now available: log in here.

6X Communications · Redazione
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