Docs Phonebook & Campaigns Posting Offers & Promotions

Posting Offers & Promotions

How to post offers on 6X Phonebook to attract more customers.


Posting Offers on 6X Phonebook

Offers let you promote discounts, deals, and limited-time promotions directly on your 6X Phonebook listing. Active offers appear in the highlights strip at the top of the Phonebook page, and in the 6X Explore feed where customers browse offers from every business.

How Offers Work

  • Your offer appears as a story-style highlight at the top of the Phonebook - visible to all visitors before they even search.
  • Offers with a countdown timer show a live timer on your listing card, creating urgency and getting more clicks.
  • Visitors who've contacted you before see your active offer prominently in their Recently Contacted section.
  • Offers also appear in 6X Explore, a dedicated browsing feed where customers discover offers from every business - customers can view offers as a scrollable list, or in a Tinder-style swipeable card view (swipe up to call, right to save, left to skip, down to share).

How to Post an Offer

  1. Go to Dashboard → Offers.
  2. Click Create Offer.
  3. Enter your offer title (up to 100 characters) and description (up to 500 characters) - both fields show a live character counter as you type.
  4. Set a discount percentage and optional original/offer price.
  5. Add a countdown end date to show a live timer on your listing.
  6. Upload an image (optional but recommended - offers with images get more clicks).
  7. Click Save Offer.

Editing or Deleting an Offer

Click Edit directly on any offer in your Offers list to update it in place - no need to delete and recreate. Changes apply immediately if your business is verified.

Verification Required

Your business must be verified by 6X before your offer goes live on the Phonebook or in Explore. If you post an offer before being verified, it will be saved but hidden until verification is complete. Once verified, all your pending offers activate automatically - no action needed on your end.

Apply for verification in Dashboard → Billing → Verified Badge.

Long Descriptions and the Offer Detail Page

In Explore, only the first ~14 words of your description show in the card or list preview, with a "Read more" link. Clicking it opens a dedicated page for that specific offer with your full description, complete image gallery, and a link through to your business profile - useful for offers you want customers to find directly through search as well.

Tips for Better Results

  • Always set a countdown end date - offers with timers get significantly more engagement.
  • Keep your offer title clear and benefit-focused: "30% off all haircuts this week" beats "Special offer".
  • Upload a high-quality image - square/portrait images work best in both the highlights strip and Explore.
  • Refresh your offer regularly - a new offer keeps your listing appearing active and current.
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