API Overview & Pricing

6X Business API

The 6X Business API lets you connect your CRM, mobile app, or custom software directly to your 6X account. Pull call logs, chat logs, attendance records, events, gift cards, and send SMS — all programmatically.

What you can do

• Fetch call logs and chat transcripts into your CRM
• Send SMS from your own software using 6X routes
• Pull attendance and staff data into your HR system
• Manage events and gift cards programmatically
• Receive real-time events via webhooks

What the API is not for

The 6X Business API is not a wholesale voice termination API. It does not provide outbound PSTN calling to phone numbers at per-minute rates. For wholesale voice, see the Wholesale & Carriers section.

Pricing

To enable API Access, go to Dashboard → Billing → API Access and activate the addon.

Base URL

https://app.6xcom.com/api/v1

Response format

All responses are JSON. Successful responses return HTTP 200. Errors return the appropriate HTTP status code with an error field.

{
  "error": "API token required.",
  "message": "Pass your token via Authorization: Bearer YOUR_TOKEN or X-API-Key header."
}